I agree with the sentiment. I just spoke by using a technician, and he was able to confirm, properly, just how much time I had been with out [internet] service, so you are aware of they are well aware of the length of time you’re without their service. Can be straightforward sufficient to deduct that from the month’s Invoice, eh?
Purchaser service is Terrible. I attempted to aid an aged neighbor get his cable box to work. He has been without having service for 2 times and won't be able to have a technician obtainable for An additional four days. I'm so happy I don’t give these individuals any of my hard-earned funds.
Don’t recognize not tv Cleveland Browns given that there was there 1st dwelling match, don’t care Significantly for those you televised nowadays.
I have already been seeking to report a phone line difficulty for 2 days and all I get is you owe $33 bucks which happens to be way a lot less than I am purchasing the service and all they concerned about is revenue as opposed to aiding The shopper which keeps them in small business as soon as my agreement is up im from time warner they suck…I can’t get anything carried out my husband is quite Ill and I have to possess a Operating cellular phone Nevertheless they don’t treatment….
Time Warner has the worst shopper service – When matters are Doing the job not as well negative however, if and When you've got troubles the appropriate hand won't know very well what the left is carrying out – You are attempting to generate The shopper correct the problems not at the time but some times additional prior to you will get someone out – Too many non professionals at stake – Far better off if we could just speak to an individual from the beginning – Would by no means possess the Box’s on all my sets due to the fact then I can be without having TV totally when troubles come about – Seams which the tools isn't the finest and too many issues with it – In any case would be wonderful to possess far better client service from a firm that we pay out a high Charge to – We ought to have improved service
Internet service is consistently staying dropped on the service. I'm going to considering getting service from another provider.
I known as TWC buyer service to discuss a rise in my cable bill that's becoming passed off for a “promotion ending” Whilst I was explained to After i received my new rate 2 yrs ago that it was not a marketing. I also noted that I was not happy Together with the planned rise in my regular bill mainly because it appeared an underhanded way to only maximize my month to month expenses. When I informed The shopper service this, she immediately dismissed what I used to be declaring and told me which i was just unaware that I experienced signed up for any promotion.
Atleast your set up person showed up! lol! mine in no way did! But attempted to claim he did and that he couldn’t get it done!
In Nov my Invoice went up and I wasn't advised at orignal arrange that it will. When I named to apparent this up, I used to be transferred close to, hung up on and still left on maintain. I retained contacting all of the way up as a result of Dec eleventh. The supervisor stated they were being about to make matters correct and informed me I didn't require Excessive wi-fi if I don’t video game during which I don’t as I'm a 50 yr previous stuggling female. They adjusted my service and obtained the bill right down to $102 where I really feel is still high looking at I don’t have cable througout my property and only minimal stations in my room upstairs. I continously have challenges and might under no circumstances get by means of to a contented upbeat valuable person who is able to aid. Each of the brokers act as if you are complaining for no cause. I was sick for almost per month and my computer crashed nonetheless a colleague advised me I did not have internet all-around Dec 15th. I'd misplaced my voice and will not contact so I phoned previous evening only to receive hung up on, transferred around and very last received a supervisor who told me essentially to quit whinning and if I need my wi-fi back then Monthly bill goes around $119. Allow me to make this very clear, every one of the brokers and steps help a facebook site about Time Warner in addition to the surveys executed stating you've the bottom scores at any time in purchaser service and service generally.
You should have another person proper this so that your shoppers don’t really need to squander an hour attempting to obtain your site. If It’s not handy for your personal prospects you will more information probably lose them. S Palmer
why bother having DVR when it doesn’t document a clearly show nevertheless the hour which the clearly show will be to be on. I am Uninterested in recording a clearly show and due to sporting activities likely around there time my show only information the initial fifty percent.
i rectified it myself following per month of inaction. with a wire cutter. And that i was not supplied even 10 here cents off my Monthly bill!!!!!
very a while. He answered our questions on utilizing the remote which includes made our utilizing the TV so much simpler. If 10 is your highest rating we more information would give him a 10 on everything.
Following I had been instructed the within just an hour, there can be A further tech. No-one came, not one person called. An individual identified as my partner to say it would be among 3-4 these days.